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Frequently Asked Questions

Why are hospital emergency rooms so crowded? 

The United States healthcare system and traditional emergency rooms are having trouble keeping up with the needs of our growing population. Medella Urgent Care allows patients with injuries and illnesses that are not life-threatening to bypass long waits in crowded, uncomfortable emergency center waiting rooms to receive prompt, efficient, high-quality care by emergency professionals in a clean, attractive environment better tailored to their needs.

Why choose urgent care over an emergency room?

Quality care provided by experienced staff can be obtained in an urgent care clinic with less time spent waiting (the average emergency room visit is 2.5 hrs vs. 30 minutes or less at urgent care) and at a much lower cost (average emergency room visit costs $1500-2500 vs. $150-300 at urgent care).

Does Medella Urgent Care provide everything offered by a hospital emergency room?

Medella Urgent Care features many of the same amenities and treatment options as a traditional hospital emergency room – only in much less time and with more personal attention. We combine the services of a conventional hospital ER with the one-on-one attention of a private practice. Medella Urgent Care is a great alternative to Emergency Rooms or when your primary physician is not available.

Who staffs the urgent care clinic?

Medella Urgent Care guarantees that you will be treated by experienced clinicians who will diagnose and treat your illnesses and injuries with the utmost quality and compassion, without the high costs of an emergency room visit. Each one of our professionals has been hand-selected for his or her extensive emergency experience, clinical acumen, procedural skill, professional demeanor and bedside manner.

Do you provide treatment options for both children and adults?

Yes, our medical staff is trained to deliver impeccable care to patients of all ages.

What if I need to be transported to a hospital after my visit to Medella?

We may uncover conditions that require additional treatment or hospital admission. If this occurs, then our team will arrange a transfer to a hospital of your choice and notify your physician.

Should I make an appointment prior to visiting Medella Urgent Care?

It is not necessary to book an appointment. We remain open late into the evening so you do not need to wait until the next day to receive the care you need NOW. All testing is performed immediately, so you won’t be left waiting.